Support Services
Streamline System Integration without Complex Technical Challenges
Post-Development Support and Advanced Development Solutions from Abbot Kinney Agency
Abbot Kinney Agency can help accelerate business transformation through artistry, collaboration, and technological innovation, all while maintaining your brand’s authenticity. Our comprehensive post-development support services and advanced development solutions cover a wide range of services, designed to elevate your systems, empower your business, and drive success.
Post-Development Support
Your Partner in Success
Expert Implementation & Tailored Solutions
Our skilled professionals collaborate with you to integrate our solutions seamlessly into your existing systems, offering consulting and custom development for a perfect fit with your unique needs.
Effortless Onboarding & In-Depth Training
We facilitate mastery of our systems through comprehensive onboarding and training programs, featuring online sessions, user manuals, and extensive documentation.
Round-the-Clock Technical Support & Seamless Integration
Our dedicated technical support team is available 24/7, ensuring a smooth experience with third-party integrations and ongoing assistance through phone, email, live chat, or help desk ticketing.
Seamless Third-Party Integration
We offer integration support to help you integrate our solutions with your favorite third-party systems and applications, such as API integrations, data mapping, and data transfers between systems.
Versatile Platform Expertise
Our well-versed team excels in various platforms and cloud services, including Windows, Linux, WordPress/WooCommerce, Magento 2, Shopware, PHP, Python, dot-net, and more, as well as support for popular cloud services like Amazon, Google, and Microsoft.
Convenient Ticket System
Choose between our email-based ticketing system or web page form entry to create support tickets with ease.
Responsive Email & Phone Support
Reach out to our dedicated support email or phone number, and we'll respond within 24 hours to address your needs.
Robust SLAs & Prioritization
With our commitment to respond within 24 hours, we work on a first-in-first-out basis, prioritizing escalations as needed to ensure a smooth experience.
Escalations and Prioritizations
Our support prioritization is based on a first-in-first-out basis, with escalations prioritized by our clients on an as-needed basis.
Advanced Development Solutions
Elevate Your Systems
Upgrade & Enhance with Confidence
Stay ahead with our upgrade and enhancement services, maintaining an up-to-date payment system and improving its functionality through software updates, new feature releases, and seamless payment gateway integrations.
Tailor-Made Customization
Our customization services ensure your payment solution meets your specific needs. From custom branding and user interface modifications to added features and functionality, we’ll create a system that perfectly aligns with your business goals.
Unparalleled Performance Optimization
Deliver a seamless user experience with our performance optimization services, boosting your payment system’s speed, reliability, and scalability through performance testing, load balancing, and other cutting-edge optimization techniques.
At the Abbot Kinney Agency, we blend our proprietary cloud technology with industry-leading eCommerce solutions and machine learning expertise to unlock key metrics that drive exceptional marketing decisions. Our team takes pride in being receptive to your changing needs, aligning our exceptional resources with the implementation of carefully tailored solutions that bring your vision to life.
Choose Abbot Kinney Agency for comprehensive post-development support and advanced development solutions that empower your business to thrive in an ever-evolving digital landscape. Contact us today to discover the difference our expertise and commitment to excellence can make for your business.